Job Description
Purpose
- The AirOps Officer is responsible for coordinating ground operations to ensure proper transport of passengers, luggage, and cargo.
- Support as a liaison person between the sub-delegation in Maiduguri and the AirOps base in Abuja.
Accountabilities & functional responsibilities
- Handles flight requests, flight notifications, green lights, and security clearances.
- Handles passenger, cargo, and mail services to and from the airport. Distributes the daily, weekly, and monthly flight plans to the local authorities.
- Liaises with logistics, welcome, and other ICRC departments about the movement of the ICRC aircraft, pick-up and drop-off times of both passengers and cargo and mail.
- To keep Air Ops and Logistics informed about delays encountered.
- Maintain good professional contacts with the local authorities and follow up on official procedures relevant to the area of operation.
- Oversee following up on the Air Ops database for all inputs on flight booking requests from various ICRC sub-delegations.
- Processes and updates all flight bookings accordingly in the AOM software.
- Produce a daily manifest, flight routing, flight sheet, flight release, and flight notification.
- Coordinates with the main ICRC delegation and all sub-delegations regarding aircraft schedules, passenger in/out, and last-minute changes.
- Informs all passengers and welcomes them about the pickup times for passengers traveling on RED, UNHAS, and commercial flights.
- Handles all documents related to air operations activity.
- Coordinates with all the departments' staff and follows up on all Air Ops communication.
- Channels all relevant information related to the flight notification activities, produces messages, and writes letters independently.
Desired profile and skills
- University Degree in Aviation Management and combination of education, professional training, certification in air transport, and experience in air transportation related occupation required.
- A minimum of 2 years of progressively responsible flight operations work experience with an Airline, Flight Briefing Office, Ground Handling Company, or Airport Operator.
- Advanced level in computer skills (Word, Excel, and PowerPoint) including working knowledge of Flight planning systems.
- Excellent communication skills (English - written and oral)
- Applicant must have a valid working permit to work in Nigeria.
Relationships:
- Internally, interacts with other members of the Logistics department and all passengers.
- Externally, interacts with airport authorities and security personnel. Liaises closely with ICRC-contracted operators regarding ground operations.