• Application Deadline:
• Position: Operations and Outsourcing Lead



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 5 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Summary

• The Operations and Outsourcing Lead is responsible for overseeing daily operational activities of the cleaning and fumigation services while managing outsourced teams and vendors to ensure high-quality service delivery, cost efficiency, compliance, and customer satisfaction.


• This role ensures operational excellence, workforce optimisation, safety compliance, and strong vendor performance management.

Key Responsibilities

• Operations Management.


• Outsourcing & Vendor Management.


• Workforce & Resource Management.


• Compliance & Safety.


• Budget & Cost Control.


• Client Relationship Management.


• Reporting & Documentation.

Qualifications & Requirements

• Bachelor’s Degree in Operations Management, Business Administration, Environmental Health, or related field.


• 5+ years of experience in operations management (preferably in cleaning, facilities management, pest control, or fumigation services).


• Proven experience managing outsourced staff or subcontractors.


• Strong knowledge of health, safety, and environmental regulations.


• Excellent leadership, negotiation, and organizational skills.


• Strong analytical and problem-solving abilities.


• Proficiency in Microsoft Office and operations management software.

Competencies:

• Leadership & Team Coordination


• Vendor Negotiation & Relationship Management


• Quality Control & Process Improvement


• Budget Management


• Risk Assessment & Compliance


• Customer-Centric Approach


• Strong Communication Skills.

Working Conditions:

• Frequent site visits.


• May require weekend or emergency response availability.


• Exposure to cleaning and fumigation environments (PPE required).