Hotel Sales & Marketing Officer at Mulligan Hotel

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 days ago

Additional Details

Job ID
144499
Job Views
27

Job Description






Job Description




  • Handling all aspects of a busy hotel sales & marketing operation

  • Organizing & participating in site visits and completion of all follow-up actions & documentation.

  • Selling, supporting, and advising on all aspects of events.

  • Coordination, promotion, and growth of the property’s attractions.

  • Increasing brand awareness across all mediums.

  • Make lists of potential clients and conduct surveys to identify guests actively seeking a hotel

  • Contact guest via calls or arranged meetings to discover their needs and requirements

  • Prepare and present sales proposals to potential clients, highlighting the best features and qualities of the hotel

  • Provide guest with a list of available services and their accompanying prices and offer discounts when necessary

  • Assist clients in selecting the most appropriate service that best meets their specifications and needs

  • Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement

  • Collaborate with members of staff to ensure clients have a good time

  • Monitor the guest service quality of the hotel to ensure customers are tended to appropriately

  • Conduct price negotiations with guests on behalf of the hotel management to reach a favourable bargain for both parties.

  • Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals

  • Set annual budgets and implement strategies effective for achieving set targets.



Qualifications & Skills




  • Bachelor's Degree in Marketing, Social Management, or a related field.

  • Minimum of 2 years of experience in a Sales / Marketing or relevant customer facing experience role.

  • Strong digital skills with relevant qualification.

  • Excellent organizational skills with the ability to prioritize tasks and manage time effectively

  • Confident communication and presentation skills

  • Self-motivator with the ability to achieve set goals & who can work well on their own initiative

  • Hands on attitude to getting things done.

  • Proven track record of exceeding sales targets

  • Proficient in Excel, PowerPoint, Word, Canva (desirable) Experience using Opera, or a similar database management system (desirable).



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