• Application Deadline:
• Position: Head, Web Acquiring



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience 10 years



• Location Lagos




• Job Field ICT / Computer 
  
  

Job Objectives

• The Head, Web Acquiring will lead and manage Payloft’s online payments acquiring function, driving strategy, product performance, merchant growth, and operational excellence.


• This role oversees all web-based merchant payment solutions, ensuring seamless onboarding, secure transaction processing, and strong revenue performance.


• The ideal candidate will have deep experience in digital payments, merchant acquiring, fintech operations, and strategic leadership.

Duties and  Responsibilities

Strategic Leadership & Planning:

• Develop and execute the overall strategy for the Web Acquiring department in alignment with Payloft’s business direction.


• Identify market opportunities, emerging payment trends, and competitive landscapes to shape product and commercial priorities.


• Drive initiatives to increase transaction volume, revenue, and market share.

Merchant Acquisition & Management:

• Oversee the end-to-end online merchant onboarding process, ensuring speed, compliance, and operational accuracy.


• Build and maintain strategic relationships with key merchants, payment partners, and technology vendors.


• Implement merchant segmentation and targeted growth strategies.

Product & Technology Oversight:

• Collaborate with Product, Engineering, and Compliance teams to develop and optimize web acquiring solutions (APIs, payment gateways, checkout products, plugins, etc.).


• Ensure high system uptime, strong security standards, and improved user experience across all acquiring channels.


• Lead innovation initiatives to keep Payloft ahead in digital commerce and payments.

Operational Excellence:

• Establish and enforce efficient processes for transaction monitoring, fraud management, settlements, and dispute resolution.


• Ensure adherence to regulatory requirements, including PCI-DSS, data security, and risk compliance.


• Develop KPIs, dashboards, and performance metrics for continuous improvement.

Team Leadership & Relationship Management:

• Lead, mentor, and grow a high-performing Web Acquiring team.


• Collaborate cross-functionally with Risk, Finance, Engineering, Sales, Legal, and Support teams.


• Represent the department in strategic meetings and stakeholder engagements.


• Recruitment: Support HR in CV selection and review

Staff Attraction, Motivation and Retention:

• Fill vacant roles within the department in a timely manner and provide opportunities for growth and development.


• Provide training, mentorship, and upskilling programs.


• Recognize and reward individual and team achievements and contribution.


• Encourage open communication and feedback.


• Give employees autonomy and ownership of their work to motivate them.


• Foster a positive work culture that encourages collaboration, innovation, and creativity.


• Regularly engage direct reports to understand their needs and concerns.


• Foster a diverse and inclusive work environment that values different perspectives and backgrounds

Key Performance Indicators

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  As agreed from time to time based on business exigencies.

  
  

Job Requirements

• Education: Bachelor's degree in Business, Computer Science, Marketing, or a related field (Master’s degree or MBA is an advantage).


• Experience: Minimum 10 years of relevant experience in fintech, digital payments, merchant acquiring, online commerce, or payment gateways. Post NYSC experience.

Key Competency / Requirements:

Knowledge/Experience:

• Proven leadership experience managing teams and complex operational functions.


• Strong understanding of online payments infrastructure: APIs, gateways, processors, fraud tools, settlement systems, and merchant lifecycle.


• Working knowledge of payment regulations and industry standards (PCI-DSS, KYC, AML, etc.).


• Excellent problem-solving, analytical, and communication skills.


• Ability to drive commercial growth while managing operational risk.


• Strong stakeholder management and negotiation skills.

Preferred Attributes:

• Experience working in a fast-paced fintech environment.


• Strong project management capabilities.


• Knowledge of emerging payment technologies such as tokenization, alternative payment methods (APMs), recurring billing, and subscription management.

Skill / Competencies:

• Strong interpersonal skills.


• Excellent written/oral communication skills.


• Strong analytical skills.


• Organizational skills.


• Confident negotiator and ability to close the right type of business deals at the highest level.