• Application Deadline:
• Position: Business Relationship Officer, Corporates



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 5 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Objectives

• As an Analyst in the Corporates team, you will take ownership of critical client relationships and projects, driving the delivery, optimization, and success of our payment products for enterprise clients.


• You will work closely with cross-functional teams—product, engineering, compliance, and operations—to manage solution implementation, address client needs, and support strategic growth initiatives.

Duties and Responsibilities

• Manage the onboarding and end-to-end implementation of complex payment solutions for corporate clients.


• Act as the primary point of contact for mid-to-large enterprise accounts, supporting payment product adoption and operational excellence.


• Collaborate with internal teams to troubleshoot issues, drive resolutions, and ensure timely delivery of services.


• Analyze client transaction trends and provide actionable insights to improve usage, efficiency, and engagement.


• Prepare solution proposals, process documentation, and training materials for clients and internal stakeholders.


• Support the design and execution of scalable client servicing processes and tools.


• Identify opportunities for product and process improvements based on client feedback and market developments.


• Ensure compliance with regulatory and risk standards in all client and operational activities.

Key Performance Indicator

• As agreed from time to time based on business exigencies.

Requirements

Education:

• An HND / Bachelor’s Degree in Finance, Business, Engineering, Computer Science, or a related discipline.

Experience:

• Minimum of 5 years of experience in fintech, corporate banking, treasury, payments, or enterprise client services. Post NYSC experience.

Key Competency Requirements

Knowledge/Experience:

• Solid understanding of payment systems and B2B payment instruments (NEFT, RTGS, UPI, IMPS, ACH, SWIFT, etc.).


• Experience working with enterprise clients or partner integrations in a high-growth or regulated environment.


• Strong project management skills with the ability to manage cross-functional stakeholders.


• Analytical mindset with proficiency in Excel and/or SQL; comfort working with data to drive decisions.


• Excellent communication, relationship management, and problem-solving skills.


• Ability to thrive in a fast-paced, client-centric, and evolving environment.

Skill/Competencies:

• Strong interpersonal skills.


• Excellent written/oral communication skills.


• Strong analytical skills.


• Organizational skills.


• Confident negotiator and ability to close the right type of business deals at the highest level.