• Application Deadline:
• Position: Business Relationship Officer, Other Financial Institutions



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 5 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Objectives

• The Relationship Officer – Other Financial Institutions (OFIs) is responsible for managing and expanding strategic partnerships with microfinance banks, mortgage banks, finance companies, digital lenders, and other non-bank financial institutions


• The role focuses on driving business growth through collaboration, integration, and cross-selling of the company’s fintech solutions and payment services, while ensuring strong relationship management, compliance, and operational excellence.

Responsibilities

Partnership & Relationship Management:

• Develop and maintain productive business relationships with key decision-makers in other financial institutions (OFIs).


• Serve as the primary point of contact for partner institutions, ensuring timely communication and issue resolution.


• Identify partnership opportunities that align with the company’s financial inclusion and revenue growth objectives.


• Negotiate and manage partnership agreements, SLAs, and commercial terms.


• Conduct periodic performance reviews with partners to assess service quality, transaction performance, and growth potential.

Business Development & Growth:

• Drive adoption of the company’s payment and fintech solutions across partner OFIs.


• Collaborate with internal product, technology, and operations teams to onboard new partners and deploy services efficiently.


• Identify and execute initiatives that enhance transaction volumes, float balances, and cross-platform activities.


• Support product innovation and joint solutions targeted at the OFI segment.

Operational & Risk Management:

• Monitor and ensure partner compliance with regulatory requirements, internal policies, and operational standards.


• Resolve operational challenges in collaboration with internal support teams.


• Track and reconcile financial transactions, settlements, and partner accounts as required.


• Maintain accurate and updated partner records in CRM or internal systems.

Performance Monitoring & Reporting:

• Analyze partner performance metrics and prepare periodic business and performance reports.


• Provide insights on market trends, competitor activities, and emerging opportunities in the OFI space.


• Support management decision-making through data-driven reporting and recommendations.

Key Performance Indicator

• As agreed from time to time based on business exigencies.

Requirements

Education:

• Bachelor’s degree in Finance, Economics, Business Administration, Banking, or a related field.

Experience:

• Minimum 5years of relevant experience in relationship management, partnership development, or business development within the financial services or fintech sector within the OFI segment. Post NYSC experience.

Key Compentencies Requirements

Knowledge/Experience:

• Understanding of the regulatory landscape and operational models of non-bank financial institutions in Nigeria.


• Strong interpersonal, communication, and analytical skills.


• Proficiency in Microsoft Office tools (Excel, Word, PowerPoint); familiarity with CRM platforms is an advantage.


• Ability to manage multiple accounts, prioritize tasks, and deliver on performance targets.

Preferred Attributes:

• Experience in a fintech, MFB, finance house, or B2B payment service provider.


• Familiarity with digital channels such as APIs, wallets, and agency banking platforms.


• Strong customer orientation with a problem-solving mindset.


• Ability to work both independently and collaboratively in a structured environment.

Skill/Competencies:

• Strong interpersonal skills.


• Excellent written/oral communication skills.


• Strong analytical skills.


• Organizational skills.


• Confident negotiator and ability to close the right type of business deals at the highest level.