Job Description
Role Summary
- The Admin Lead oversees the organization’s administrative infrastructure, ensuring efficient facility management, asset control, vendor coordination, statutory compliance, and security governance across offices, stores, and warehouses.
- The role focuses on providing structured administrative support, cost discipline, and risk control, enabling smooth business operations
Key Responsibilities
Office & Facility Administration:
- Office and store facility management
- Utilities management (electricity, water, internet)
- Office supplies and stationery control
- Furniture, fixtures, and equipment upkeep
- Repairs, maintenance, and AMC coordination
- Office keeping and security services
- Workspace allocation and moves
Asset & Inventory (Non-Trade) Administration:
- Asset tagging and tracking (laptops, POS machines, scanners)
- Asset issuance and returns
- Asset audits and depreciation records
- Maintenance of IT and non-IT assets
- Disposal and replacement coordination
Vendor & Service Provider Administration:
- Onboarding admin/service vendors
- Contract negotiation and renewals
- Managing service-level agreements (SLAs)
- Vendor performance tracking
- Payment coordination with Finance
- Managing multiple vendors across stores and warehouses
Documentation & Records Management:
- Document filing (physical and digital)
- Policy and SOP documentation
- Employee admin records (non-HR)- IDs, Business cards, biometrics, asset issuance)
- Contract storage and retrieval
- Admin approvals and correspondence
- Record retention and archival
Travel & Transport Administration:
- Travel bookings (air, hotel, local transport)
- Travel policy enforcement
- Vehicle C Fleet management (company cars, delivery vehicles – admin side)
- Fuel, toll, and maintenance records
- Driver coordination and documentation
- Insurance and permits for vehicles
Compliance & Statutory Administration:
- Trade licenses and renewals
- Shop C establishment compliance (Renewals, Records C registers, entry C Exit, etc.)
- Warehouse and fire safety compliance
- Local municipal permissions
- Insurance policies (property, assets, vehicles)
- Coordination with legal and government authorities
Retail & Warehouse Admin Support:
- Store opening/closure documentation
- Store audit coordination
- Access control (keys, entry systems)
- Uniforms and ID cards
- Health and safety administration
- Coordination for new store or warehouse setup
E-commerce Administrative Support:
- Platform access administration
- Vendor onboarding documentation (marketplaces)
- Courier agreement documentation
- Returns and reverse logistics admin coordination
- Data and report consolidation for management
Security & Risk Administration:
- Security vendor management
- CCTV and access system administration
- Incident reporting and documentation
- Theft and loss reporting coordination
- Emergency preparedness and drills
Job Profile's Experience
- Minimum of 6 years’ experience in a similar administrative role, with at least 3 years in a supervisory or lead capacity.
- Exposure to the retail industry and multi-department operations is an added advantage.
- Strong process-driven mindset with the ability to establish and maintain structured administrative systems across offices, stores, and warehouses.
- Proven ability to manage vendors, compliance requirements, facilities, and assets efficiently.
- Results-oriented team player with sound judgment, strong coordination skills, and the capacity to grow into broader corporate services leadership responsibilities.