• Application Deadline:
• Position: Sales & Admin Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 5 - 8 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Objective

• To lead and optimize the Sales Administration and Sales Operations function by providing data-driven insights, performance analytics, reporting structures, compensation administration, and operational support that enable the sales teams (Wholesale & Retail) to achieve corporate revenue and growth objectives efficiently and effectively.

Duties & Responsibilities

Sales Reporting & Analytics:

• Ensure timely generation and distribution of accurate sales reports and internal business intelligence.


• Develop and enhance reporting tools and dashboards to support sales leadership decision-making.


• Lead initiatives to improve sales data accuracy, reporting efficiency, and transparency.


• Generate periodic Sales Management Dashboards and KPI performance reports.

Sales Operations Management:

The role will oversee the following key functional areas:

• Measurement of Sales Results: Reporting, analytics, and sales data management.


• Sales Compensation & Quota Administration: Manage sales compensation plans, commission calculations, quota tracking, and policy compliance.


• Technology & Tools: Oversee CRM systems, Salesforce Automation tools, and related sales technologies.


• Sales Capability Plans: Coordinate training programs, internal sales communication, and capability development initiatives.


• Territory Design & Optimization: Support territory planning and performance balancing.


• Contests & SPIF Management: Design, track, and manage sales contests and incentive programs.


• Marketing Collaboration: Liaise with Marketing to track lead generation effectiveness and retail traffic (footfall & digital engagement).

Systems & Process Optimization:

• Partner with IT to implement and customize PoS systems to support business collections and reporting requirements.


• Support integration of CRM and sales automation tools to improve efficiency.


• Drive process improvements within sales administration workflows.

Compensation & Incentives:

• Accurately calculate commissions and incentive payouts.


• Ensure payouts align with approved sales volume/value triggers.


• Maintain compliance with sales compensation policies.

Key Performance Indicators (KPIs):

• Timeliness and accuracy of sales reports


• Dashboard delivery within reporting deadlines


• Accuracy of commission & incentive payouts


• CRM adoption rate and data integrity


• Sales territory efficiency and optimization


• Reduction in reporting errors


• Sales performance visibility and forecasting accuracy


• Effectiveness of sales contests & incentive programs


• Cross-functional collaboration effectiveness

Reporting Relationships

Functionally Reports To:

• National Sales Manager – Wholesale


• National Sales Manager – Retail

Administratively Reports To:

• National Sales Manager – Wholesale


• National Sales Manager – Retail

Supervises:

Sales Administration Officers / Sales Support Executives

Minimum Education Qualifications

• Bachelor’s Degree in a numeric or analytical discipline (Finance, Statistics, Economics, Business Analytics, or related field).


• Master’s Degree is an added advantage.

Required Experience:

• 5–8 years experience in Sales Operations, Sales Administration, or Business Analytics.


• Strong experience supporting retail and/or wholesale sales teams.


• Advanced Microsoft Excel expertise (expert-level proficiency required).


• Strong data analytics and reporting capability.


• Experience working with CRM systems and sales automation tools.


• Strong business writing and communication skills.


• Demonstrated ability to collaborate effectively with IT, Marketing, and Finance teams.

Required Competencies:

• Strong analytical and numerical reasoning skills


• Deep understanding of product categories and brand portfolio


• Business acumen


• Strategic thinking


• Strong written and verbal communication


• Presentation and reporting skills


• Negotiation and persuasion skills


• Problem-solving capability


• High fluency in English


• Strong IT proficiency


• Customer service orientation


• Team collaboration skills


• Time management and organizational ability.