Order Fulfilment Intern at Main One Cable

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
14490
Job Views
93

Job Description



Location: Saka Tinubu, Lagos

Job Type: Contract

Department: Technical


Responsibilities



  • The Order Fulfilment Intern would primarily responsible for supporting order fulfilment and ensuring effective monitoring and control/management of service activation process within the organisation.


Other responsibilities include:



  • Evaluating all documentation and record of orders.

  • Manage customer expectations and ensure requests are communicated to key stakeholders.

  • Processing all orders and commercial approval/waiver and resolving all discrepancies.

  • Validate customer requirement per technical solution and ensure services are billed appropriately

  • Manage Customers’ delivery issues that require cross functional intervention and ensuring that customer requests are treated.

  • Ensure full compliance by technical team to delivery commitment made in the project implementation plan.

  • Ensure timely delivery and acceptance of circuits in line with contract terms and agreed acceptance testing period.

  • Process benchmarking and compliance enforcement relating to service activation and support.

  • Analyzing trend and gaps in the provisioning process and reporting areas for improvement to key stake holders.

  • Provide regular support to finance team by reporting closed sales and services commencement date.


Qualifications, Skills & Competencies



  • B.Sc. / B.Tech / HND in any course preferably Data Analysis, Engineering, Computer Science, Project Management or any other related field

  • 0 - 1 year work experience

  • Strong IT skills: Word, Excel and PowerPoint

  • Required: Excellent interpersonal skills

  • Excellent communication and organisation skills  is a strong requirement

  • Ability to prioritize work and work independently

  • Demands of the Job

  • Ability to pay attention to detail

  • Ability to work independently.


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