Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
18 days ago

Additional Details

Job ID
145038
Job Views
31

Job Description






Job Responsibilities




  • Overseeing daily operations and activities of Merchandisers, Canvassers and Adhocs on site.

  • Ensuring adequate staffing levels in accordance with the agreed service scope and duty rosters.

  • Monitoring attendance, punctuality, discipline, and conduct of outsourced staff.

  • Ensuring outsourced staff perform their duties in line with agreed service standards and Key Performance Indicators (KPIs).

  • Conducting routine inspections and quality checks.

  • Ensuring compliance with the Rite Foods Limited’s policies, site rules, health and safety regulations, and applicable laws.

  • Enforcing proper use of uniforms and identification

  • Reporting incidents, accidents, misconduct, or breaches of policy to ICSL and Rite Foods Limited

  • Acting as the primary point of contact between the Rite Foods Limited and the outsourced staff.

  • Receiving, documenting, and resolving client complaints or service requests within agreed timelines.

  • Escalating unresolved issues to the Service Provider’s management.



Qualifications and Requirements




  • HND /B.Sc in any field.

  • Strong attention to detail and good customer relation skills

  • Minimum of 2 years of experience in Supervisory role.

  • 30 years and below.



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