• Application Deadline:
• Position: Customer Service Executive



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 4 years



• Location Lagos




• Job Field Customer Care 
  
  

Job Summary

• The Customer Service Officer will serve as the first point of contact for clients, affiliates, and prospects.


• The ideal candidate must be articulate, professional, confident, and customer-focused, with the ability to manage inquiries effectively and maintain a positive brand image.

Key Responsibilities

• Attend to walk-in clients and respond to inquiries professionally


• Manage phone calls, emails, and social media inquiries


• Resolve customer complaints promptly and efficiently


• Maintain accurate customer records and documentation


• Follow up on client requests and ensure timely feedback


• Support the sales and operations team to enhance customer experience


• Provide reports on customer feedback and service improvement

Requirements

• Bachelor’s degree or HND in any relevant field


• Minimum of 2–4 years experience in Customer Service (Real Estate experience is an advantage)


• Excellent verbal and written communication skills


• Strong interpersonal and problem-solving skills


• Good organizational and multitasking abilities


• Proficient in Microsoft Office tools


• Professional appearance and confident disposition.