Job Description
Job Summary
- The Corp Member – Front Desk Officer serves as the first point of contact for visitors and clients.
- This role is responsible for managing front desk operations, handling inquiries, providing administrative support, and ensuring a welcoming and professional environment at all times.
Key Responsibilities
- Greet and welcome visitors in a courteous and professional manner.
- Manage incoming calls, emails, and inquiries; direct them appropriately.
- Maintain visitor logs and issue visitor passes where necessary.
- Receive, sort, and distribute mail and deliveries.
- Ensure the reception area is clean, organized, and presentable at all times.
- Schedule appointments and manage meeting room bookings.
- Provide basic information about the organization to visitors and callers.
- Support administrative tasks such as filing, data entry, photocopying, and documentation.
- Assist HR and Admin teams with assigned tasks and special projects.
- Monitor office supplies at the front desk and request replenishment when needed.
- Maintain confidentiality of sensitive information.
Qualifications & Requirements
- Must be a current Corps Member (NYSC).
- Bachelor’s degree or HND in any related field.
- Good verbal and written communication skills.
- Basic knowledge of Microsoft Office (Word, Excel, Outlook).
- Professional appearance and positive attitude.
- Strong organizational and multitasking skills.
- Ability to work independently and as part of a team.
Key Competencies:
- Customer service orientation
- Professionalism
- Attention to detail
- Time management
- Interpersonal skills
- Reliability and integrity.