Production & Sales Associate (E-commerce & Retail) at The Garment Factory

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
17 days ago

Additional Details

Job ID
145145
Job Views
31

Job Description






Role Overview




  • The Production & Sales Associate plays a dual role supporting both production coordination and revenue generation through e-commerce and retail sales channels.

  • This role requires a proactive, organized, and commercially minded individual who can manage customer orders from inquiry through delivery while ensuring operational excellence in production processes.

  • The position is hybrid, combining on-site production oversight and retail engagement with remote sales follow-up and digital customer management.



Key Responsibilities

Production Coordination:




  • Manage and oversee assigned production orders from initiation to delivery

  • Liaise with tailors, production teams, and vendors to ensure timely execution

  • Ensure accuracy in sizing, fabric selection, order specifications, and quality control

  • Monitor production timelines and proactively address delays

  • Coordinate bulk production orders with efficiency and minimal error

  • Maintain accurate production documentation and order tracking.



Sales & Revenue Generation (Retail & E-commerce):




  • Drive sales through in-store, online, and direct customer engagement

  • Initiate and close sales transactions through WhatsApp, Instagram, website, and other digital channels

  • Follow up on leads and convert inquiries into completed sales

  • Upsell and increase order value through product recommendations and add-ons

  • Maintain accurate sales records and documentation

  • Support customer relationship management and repeat business development.



Performance Expectations




  • Meet or exceed individual sales targets

  • Ensure production orders are delivered on time and without preventable errors

  • Demonstrate strong customer service and conversion capability

  • Maintain high levels of organization and accountability

  • Support team collaboration and operational efficiency.



Qualifications




  • Interested candidates should possess a Bachelor’s Degree with 2 years experience.



Work Structure:




  • Hybrid role (combination of on-site production/retail presence and remote sales follow-up)

  • Flexibility may be required during peak retail seasons, campaigns, or pop-up events.



Compensation Structure




  • Competitive base compensation

  • Sales commissions on successfully initiated and closed sales

  • Additional commission on verified upsell transactions

  • Performance-based bonuses tied to bulk production efficiency and successful delivery

  • Commission and bonuses are subject to verification and company policy.



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