• Application Deadline: Thu, 11 Aug 2022 00:00:00 GMT
• Position: Customer Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 years max


• Location Abuja


• Job Field Customer Care 
  

Location: Gwarimpa, Abuja (FCT)

Employment Type: Nysc

Responsbilibites

• Respond promptly and effectively to incoming customer enquirers through our various channels ( phone and social media)


• Receive and manage all product and service complaints by clarifying the customers complaint, identifying the cause of the problem and provide solution


• Document and escalate all customers issues


• Follow up on customers


• Provide product and service information to customers


• Build and develop customer relationship


• Achievement of individual monthly KPI

Requirements

• Candidates should possess a Bachelor's Degree


• 0 - 1 year relevant work experience.


• Should be Female NYSC member


• Must live within Gwarimpa, Kubwa, Dawaki, Lifecamp, Utako, Mpapa


• Must be sales driven


• Good communication skills


• Willing to learn and develop