Job Description
Job Brief
- Our client is looking for an experienced relationship manager who will help to build and preserve trusting relationships with our customers.
Responsibilities
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
Requirements and Skills
- OND / HND / B.Sc / BA in Business Administration or any similar field
- At least 2 years of proven experience as a Client Relationship Manager
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Problem-solving attitude
- Excellent communication skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
- The ideal candidate should not be more than 28 years old.
Remuneration
N70,000 Monthly.