Relationship Manager at Lington & Bernie Consulting Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
14578
Job Views
90

Job Description



Job Brief



  • Our client is looking for an experienced relationship manager who will help to build and preserve trusting relationships with our customers.


Responsibilities



  • Understand customer needs and develop plans to address them

  • Identify key staff in client companies to cultivate profitable relationships

  • Resolve customer complaints quickly and effectively

  • Forward upselling and cross-selling opportunities to the sales team

  • Promote high-quality sales, supply and customer service processes

  • Aim to preserve customers and renew contracts

  • Approach potential customers to establish relationships

  • Gain solid knowledge of competitors


Requirements and Skills



  • OND / HND / B.Sc / BA in Business Administration or any similar field

  • At least 2 years of proven experience as a Client Relationship Manager

  • Knowledge of customer relationship management (CRM) practices

  • Experience in sales or customer service is preferred

  • Problem-solving attitude

  • Excellent communication skills

  • Aptitude for fostering positive relationships

  • Teamwork and leadership skills

  • Customer-oriented mindset

  • The ideal candidate should not be more than 28 years old.


Remuneration

N70,000 Monthly.


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