• Application Deadline:
• Position: Operations Executive



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 - 5 years



• Location Lagos




• Job Field Administration / Secretarial  , Engineering / Technical 
  
  

Objective / Purpose of the Job

• The FM Operations Executive will support the Operations Department by driving operational efficiency, enforcing process compliance, and ensuring financial discipline across all managed facilities.


• The role involves budget monitoring, workorder quality control, data validation, documentation oversight, and acting as a critical interface between Operations, Finance, and Site Teams.

Responsibilities

Budget Compliance & Cost Control:

• Monitor operational expenditure across all facilities to ensure alignment with approved annual budgets.


• Flag variances and potential overruns early and provide recommendations for cost optimization.


• Review Work-Orders and procurement requests to validate necessity, budget availability, and cost reasonableness.


• Support the creation of monthly budget performance dashboards for management review.

Work-Order Management & Quality Assurance:

• Ensure all Work-Orders raised comply with operational standards (proper categorization, subcategorization, vendor selection, invoice alignment, supporting documentation).


• Serve as a pre-approval quality gate before requests proceed to Operations for final approval.


• Track Work-Order cycle times and identify bottlenecks affecting turnaround.


• Provide recurring feedback to CSMs and operations teams to improve submission quality.

Operations–Finance Liaison (SPOC):

• Act as the Single Point of Contact between Operations and Finance for all payment-related matters.


• Ensure payment requests are complete, accurate, and compliant with documentation requirements (invoices, approvals, contracts, etc.).


• Track payment statuses and escalate delays that may affect service delivery.


• Maintain visibility on vendor payments, pending liabilities, and payment cycles.

SharePoint Repository Management:

• Monitor the Share Point document repository for all sites to ensure regular updates and accurate archiving of: Work-Orders, Invoices, Preventive Maintenance reports, Daily/Weekly Site Reports, Compliance documentation (HSE, SLA checklists, etc.)


• Enforce and ensure adherence to document naming conventions.


• Conduct monthly audits to identify missing or inaccurate documents


• Intervention Job Monitoring & Profit Tracking


• Maintain a database of all intervention jobs carried out across facilities.


• Track cost, billing, and profit margins for each intervention.


• Analyze intervention performance and prepare monthly financial summaries.

Operational Efficiency & Administrative Support:

• Support the implementation of operational trackers, dashboards, and templates to improve visibility and accountability.


• Assist in process mapping, SOP updates, and compliance monitoring.


• Support vendor performance reviews through data gathering and analysis.


• Assist in activity monitoring across sites (diesel usage, utilities, equipment uptime, etc.).


• Support technology adoption (CMMS, ResolvR, SharePoint, issues log, activity checklists, etc.).

Requirements

• Education: Bachelor’s degree in engineering, Estate Management, or related field.


• Certifications such FMP, PMP is an advantage.


• Minimum of 3–5 years’ experience in a facility management, maintenance, or operations.


• Working knowledge of building systems and maintenance tools

Skills:

• Excellent coordination and supervision abilities


• Ability to prepare and manage facility budgets, forecasts, and cost analysis.


• Analytical and problem-solving skills


• Strong communication and interpersonal skills.


• Competence in operational efficiency and cost-effectiveness in facility operations. Good reporting and documentation skill.