Quality Assurance / Quality Control Backend Officer at Ikeja Electricity Distribution Company

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
14621
Job Views
100

Job Description



Role Purpose



  • This role will be responsible for assisting Backend specialist, coordinate and resolve post metering issues in the respective Business Units.


Responsibilities



  • Ensure quality standards on all metering initiatives are met from both self and officers in the back office.

  • Ensure daily validation and evaluation of the survey/installation.

  • Check for consistency in survey/installation and reporting.

  • Ensure closure of Non-conformance by the subcontractors or NMD reps at the various BUs.

  • Weekly Performance reporting.

  • Generation of quality of all metering activities & analyze the report.

  • Escalation of issues to relevant teams which include BU Vigilance Teams, QAQC Surveillance Team and Others.

  • Ensure field operation performance and compliance to policies.

  • Submission of weekly evaluation report to QAQC Field unit. Team with List of installation to be visited for surveillance

  • Update resolution feedbacks received from cross functional units.

  • Carrying out all other functions as designated in line with achieving the departmental objectives.

  • Comply with Quality Management System / Operational Health & System requirements including objectives and applicable regulations relating to assigned jobs.


Minimum Qualifications



  • First Degree in Social Science/ Engineering

  • Requires minimum of 1 year post qualification experience 

  • Technical Competencies

  • Maximum Demand Meter Reading skills

  • Maximum Demand (MD) Meter Installation & Maintenance skills

  • Electricity Regulations and Policies

  • Business Intelligence

  • Energy Loss Reduction Techniques Management

  • Data Gathering and Analysis

  • Behavioral Competencies

  • Communication and Interpersonal Relations

  • Supervisory/Managerial Skills

  • Problem Solving and Decision Making

  • Managing Resources

  • Business Focus.


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