Chief Operating Officer at FMR AGENCY

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
11 days ago

Additional Details

Job ID
146215
Job Views
33

Job Description






Job Description




  • The Chief Operating Officer will oversee the daily operational performance of the business, ensuring that all departments function efficiently while supporting the company’s growth strategy.

  • This role will be responsible for operational planning, performance monitoring, cross-functional coordination, and process optimization across the organization.

  • The ideal candidate must possess strong leadership capability, operational intelligence, and a relentless drive to deliver results.



Key Responsibilities

Operational Leadership:




  • Oversee daily business operations across multiple departments and locations

  • Ensure alignment between strategic objectives and operational execution

  • Implement systems, processes, and structures that support business scalability

  • Drive operational efficiency and improve organizational productivity



Business Growth & Strategy Execution:




  • Translate leadership vision into executable operational strategies

  • Identify new growth opportunities, operational improvements, and expansion opportunities

  • Support the development and execution of strategic initiatives across the business



Performance & Accountability:




  • Establish operational KPIs and performance metrics across teams

  • Monitor departmental performance and drive accountability across leadership teams

  • Identify operational bottlenecks and implement solutions quickly



Team Leadership & Organizational Development




  • Lead, mentor, and manage cross-functional teams including sales, operations, and support functions

  • Build a culture of ownership, accountability, and high performance

  • Strengthen collaboration across departments to improve execution



Financial & Resource Management:




  • Monitor operational costs and ensure efficient use of resources

  • Support revenue growth by aligning operational structures with business goals

  • Ensure business processes support profitability and sustainability



Process Improvement & Innovation:




  • Design and implement scalable systems, policies, and operational frameworks

  • Introduce process improvements that enhance productivity and efficiency

  • Ensure operational readiness for business expansion



Requirements

Educational Qualification and Experience:




  • Bachelor’s Degree in Business Administration, Management, Finance, or a related discipline

  • An MBA or relevant postgraduate qualification is an added advantage

  • Minimum of 7 years professional experience with significant exposure to operations or business leadership roles

  • Proven experience managing multi-functional teams or multi-unit operations

  • Experience within fashion, retail, FMCG, or fast-paced consumer sectors is highly desirable



Key Competencies:

The successful candidate must demonstrate:




  • Strong operational leadership capability

  • Strategic thinking with strong execution discipline

  • Ability to drive performance and accountability across teams

  • Strong problem-solving and decision-making skills

  • High resilience and adaptability in fast-paced environments

  • Exceptional communication and leadership influence

  • Data-driven decision-making and performance monitoring ability



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