• Application Deadline:
• Position: Front Desk Officer (Laundry & Dry Cleaning)



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience 2 - 3 years



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Job Summary

• The Front Desk Officer serves as the first point of contact for customers, handling order intake, service coordination, billing, and customer inquiries while ensuring a seamless service experience.

Key Responsibilities

• Receive and log customer orders accurately (tagging, item description, special instructions).


• Issue receipts and manage billing/payment processing.


• Attend to walk-in customers, calls, and online inquiries.


• Track order status and communicate timelines to customers.


• Handle customer complaints and escalate where necessary.


• Coordinate with the operations team on garment processing and delivery schedules.


• Maintain proper records of transactions and the customer database.


• Ensure the front desk area is clean, organized, and professional.

Qualifications & Experience

• OND / HND / BSc in any relevant field.


• Minimum 2–3 years of experience in customer service or front desk roles (preferably in laundry, retail, or hospitality).

Key Skills & Competencies:

• Customer service orientation


• Attention to detail


• Basic accounting and POS handling


• Communication skills


• Organizational and multitasking ability


• Professional appearance and attitude.