• Application Deadline:
• Position: IT Support Assistant



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field ICT / Computer 
  
  

Key Responsibilities of an IT Support Assistant

• Technical Support: Resolves user issues with software, hardware, and networks (e.g., printers, laptops, VPN, and email problems) via walk-ins, email, or remote tools.


• Hardware and Software Setup: Installs, configures, and updates workstations, operating systems, and applications for employees.


• Maintenance & Security: Monitors systems to ensure proper function, applies security patches, updates antivirus software, and maintains inventory of equipment.


• Account Administration: Creates, updates, and manages user accounts, permissions, and security settings.


• Documentation & Training: Creates, updates, and maintains documentation, technical guides, or FAQs for hardware/software use.


• IT Infrastructure Support: Assists in organizing and maintaining the server room or network infrastructure, including troubleshooting connectivity.

Requirements

• Interested candidates should possess relevant qualifications and work experience.