Franchise Manager (Bayelsa) at Berger Paints Nigeria Plc

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 hours ago

Additional Details

Job ID
146993
Job Views
25

Job Description






Job Description




  • Develops and executes business strategies to expand franchise operations, generates leads, drives growth, and constantly seeks ways to improve customer satisfaction.

  • Interviews potential franchisees and reviews applications to determine eligibility.

  • Recruits new franchisees based on financial resources, business experience, and personal characteristics, and provides support in the development of a business plan.

  • Develops and implements training programs for new franchisees.

  • Develops key performance indicators (KPIs) for franchise outlets to measure business results and customer satisfaction.

  • Develops and monitors the administration of franchise SOPs, procedures, mechanisms, and manuals to manage compliance with franchise agreements, company standards, values, and business ethics.

  • Reviews financial statements to ensure franchisees are meeting the financial and operational targets of performance.

  • Works with the marketing team in the development of promotional plans for new products and services to ensure effectiveness in increasing brand recognition and sales in the region.

  • Reviews contracts, processes renewals, and enforces licensing expectations.

  • Performs business and competitive analysis and projections to assess the health of franchise outlets monthly.

  • Troubleshoots and provides supervisory support in solving business problems as needed.

  • Records events of non-compliance and executes compliance protocols for franchisees; generates prompt notices to franchisees on events of non-compliance or breach.

  • Manages the stock level of products for franchise outlets and ensures prompt restocking of products as required.

  • Ensures the monthly rebate for franchisees is processed and made available within 7 days of the new month.

  • Ensures the company’s tools and assets are always maintained and kept in good condition.



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