HMO Liaison Medical Officer at Lagoon Hospitals

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 years ago

Additional Details

Job ID
147
Job Views
124

Job Description



Location: Ikoyi, Lagos

Reports to: The Financial Controller


Job Summary



  • This role is responsible for applying medical knowledge and skills in improving experience of HMO clients.


Summary of Responsibilities



  • Case Management

  • Liaise with HMOs to obtain authorization

  • Vetting of HMO patients' bills

  • Vetting HMO medical reports.

  • Provide information to patients regarding HMO issues.

  • Maintain complete and accurate documentation of patient's encounters.

  • Prompt incidence reporting and management of patients grievances.

  • Liaise with other medical and non-medical staff to ensure quality care is given to patients.

  • Maintain confidentiality and impartiality in dealing with patients and colleagues alike.

  • Comply with the use of Standard Operating Procedures and policies/adherence to quality standards and clinical practice guidelines.


Key Result Areas / Performance Goals:



  • Patient wait time due to delayed authorizations.

  • Demonstration of ICARE values.

  • Use of SOPS / adherence to quality standards and clinical practice guidelines.


Job Qualifications



  • A Bachelor’s Degree in the Medical / Clinical field (MBBS)

  • Full registration with the Medical and Dental Council of Nigeria, with a valid medical practicing license.

  • 1 - 2 years clinical and medical administration experience


Core Competencies:



  • Basic Life Support skills and sound medical knowledge

  • Excellent documentation skills with IT skills required for the use of EMR and Microsoft Office packages.

  • Organizational, reporting and presentation skills.

  • Good interpersonal and communication skills

  • Attention to Details and Emotional Intelligence.

  • Diligent and responsible.

  • Honest and reliable.


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