Job Description
Summary
- The ideal candidate will be responsible for developing and implementing learning strategies, designing e-learning courses, and managing budgets.
Responsibilities for Human Resources Specialist (Learning and Engagement)
- Standard Training System Administration
- LMDP/SLDP/MUMC and other Leadership Development Courses
- QSR Management Trainee Scheme (Induction Training Course + Shift Management Certification Course)
- Unit Accountants Induction Training Program
- Management In-house Refresher courses (Curriculum development, facilitation, faculty management).
- Customer-Centricity Courses
- New Training Curriculum design and contents development (Develop Byte-sized video trainings on various refresher topics)
- HiPo Development Plan execution.
- Approved Training Plan implementation
- Developing and recommending the annual training plan and budget as it relates to the identified training needs.
- Coordination of the annual Management trainee programme across the company’s brand network
- Recommending, planning, and coordinating all approved external and internal trainings.
- End to end implementation of ITF training approvals across the business functions.
- Development of metrics to determine the extent of learning (Post Learning Evaluation).
- Rendering of diverse training reports to the Head of Department
- Sourcing for and negotiating with training providers for our workforce across the business.
- Driving online trainings which includes Knowledge and Experience Sharing session across the network.
- Coordination of the bi-weekly knowledge & experience sharing sessions (KESS) to enhance employee engagement and learning.
- Sourcing, engagement, and closing out business transactions with proven training institutes across the globe.
- Supervising the entire logistics plan of training delegates and the facility management of the Head office Annex
- Performance management (goal setting and objective appraisal) trainings for new participants and refresher for older participants.
Qualifications
- Bachelor's Degree or equivalent experience in Business, Human Resources, or related area
- 10+ years' of experience working in Human Resources
- HR Certification is compulsory (CIPM)
- Strong interpersonal and communication skills.