• Application Deadline:
• Position: Coordinator - Device Logistics and Support, Fixed Broadband


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 7 years


• Location Lagos


• City Ikoyi


• Job Field Logistics 
  

Job Description

• Manage device quality surveys and ensure end-to-end tracking of device availability at the channels


• Develop and continuously update device allocation/availability plan by channel, cycle and quarter


• Align with sales teams to ensure consistent sales activities to drive uptake 


• Engage the regions to follow up on device allocation requirements, swaps, returns etc.


• Track channel device performance to target/allocation 


• Execute on all periodic device related initiatives 


• Manage relationship with NWK,MKT,IT and other service providers


• Ensure optimal customer experience on all broadband devices  


• Develop on-ground feedback and survey mechanism with broadband  customers 


• Work with regional field sales staff in the area of logistics and planning to undertake effective sales activities


• Work with marketing, IT, and NWK to ensure device quality management

Education

• First Degree in Social Sciences or Engineering


• Fluent in English.

Experience:

3 - 7 years’ experience which includes:

• Experience in project planning, engineering, sales/marketing or related function


• Proficiency in Microsoft Office Tools (Word, PowerPoint and Excel)


• Telecoms experience would be an advantage


• Experience working in a medium organization.