Senior Manager - Segment Management, Enterprise Business at MTN Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
14737
Job Views
92

Job Description



Job Description



  • Develop and execute strategic marketing plan and programs to achieve set targets for profitability, revenue, value and market share, retention churn, etc.  (short-term and long-term)

  • Implement market growth strategy in conjunction with Product Development Managers, Enterprise Business Sales and other stakeholders

  • Standardize sales proposals by segment/vertical 

  • Create and maintain universal lead database of all business inclusive of new entrants into the market 

  • Create sales presentations and lead webinars with prospective clients 

  • Support with the execution of sales campaign initiatives

  • Facilitate EB Product sales to ensure upselling – cross selling within existing account to increase share of wallet

  • Define market needs based on relevant value proposition packages for the Enterprise Segment market

  • Analyze relevant metrics and measures to routinely monitor progress against set targets.

  • Demonstrate in-depth industry/sector and sales research knowledge required to build new account acquisition growth

  • Identify and develop target list of prospective clients and partners 

  • Develop strategy for promotional propositions to acquire new customers and stimulate usage amongst existing customers  

  • Identify and analyze new and emerging trends and understand their impact on needs for the future

  • Develop and execute segment specific promotions to achieve specific market objectives

  • Define and prioritize customer segment data and customer intelligence requirements. 

  • Identify, analyze and facilitate business growth through alliances and association marketing approaches.

  • Utilize strategic marketing mix and channel options to deliver marketing offers to target markets (strategic alliances, bundling, augmented product)

  • Lead and facilitate the discussion and negotiation of strategic issues with the senior leadership team across the organization and provide high-level strategic advice and guidance that relates to the segment.

  • Customize and differentiate MTN Business product and service offerings in the market

  • Design customers lifecycle extension plan to take advantage of market opportunities 

  • Initiate and interpret research as it concerns the Enterprise Segment market

  • Assess market-based segmentation in the segment strategy development process (apply needs-based segmentation)

  • Direct customer insight and market intelligence

  • Develop detailed understanding of customer segment needs, behavior, attitudes, and buyer values

  • Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.


Education



  • First Degree in Marketing, Business Administration, or any relevant discipline

  • Master’s in Business Administration is advantageous

  • Fluent in English 


Experience:

9 - 17 years’ experience which includes:



  • Manager track record of 3 years or more; with at least 3 years in relevant sector/industry 

  • Minimum of 5 years proven track record in business sales, planning, execution and leading new business strategies. 

  • Proven conversion rate of winning new business opportunities

  • Worked across diverse cultures and geographies advantageous

  • Experience in marketing, strategy development and implementation

  • Relevant experience in Business Development 


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