• Application Deadline:
• Position: Customer Care Intern



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Lagos




• Job Field Customer Care  , Graduate Jobs 
  
  

Job Summary

• The Customer Service Intern will support the customer relations team by responding to client inquiries, managing customer interactions, and ensuring a positive experience for prospective and existing clients.


• The role provides hands-on exposure to customer service operations within the real estate sector.

Key Responsibilities

• Respond promptly to customer inquiries via phone, email, and social media platforms.


• Provide accurate information about company properties, services, and processes.


• Maintain and update customer records in the company database.


• Assist in scheduling property inspections and client meetings.


• Follow up with prospective and existing clients to ensure satisfaction.


• Handle customer complaints professionally and escalate complex issues when necessary.


• Support the sales and marketing teams with customer engagement activities.


• Prepare basic reports on customer feedback and service performance.

Requirements

• Bachelor’s degree or HND in any relevant field.


• NYSC Corps Members (Corpers) currently serving are encouraged to apply.


• Strong communication and interpersonal skills.


• Good problem-solving and customer handling abilities.


• Basic knowledge of Microsoft Office tools (Word, Excel).


• Ability to multitask and work in a fast-paced environment.


• Interest in customer service and the real estate industry.