We are looking for a proactive and results-oriented Sales Supervisor to lead and manage the secondary sales team.
The ideal candidate will be responsible for driving sales performance, ensuring excellent customer service, supervising daily sales operations, and supporting the achievement of organizational revenue goals.
Key Responsibilities
Supervise and coordinate the daily activities of the secondary sales team to ensure efficiency and productivity.
Drive sales growth by setting targets and monitoring team performance.
Ensure excellent customer service and a positive customer experience at all times.
Monitor sales transactions.
Handle and resolve customer complaints in a professional manner.
Train, coach, and mentor secondary sales staff to improve performance and product knowledge.
Ensure proper stock management, inventory control, and product availability.
Ensure attractive product displays in line with company merchandising standards.
Prepare and submit periodic sales and performance reports.
Ensure compliance with company policies and procedures.
Requirements
Minimum of HND / BSc / BA in Business Administration, Marketing, or any related field.
3–5 years of experience in sales, with at least 1–2 years in a supervisory role.
Strong leadership and team management skills.
Proven track record of meeting or exceeding sales targets.
Excellent leadership, communication and interpersonal skills.
Good problem-solving and decision-making abilities.
Strong organizational and time management skills.
Proficiency in Microsoft Office and sales reporting tools.