• Application Deadline:
• Position: Customer Service Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 3 years


• Location Lagos


• Job Field Customer Care 
  

We are recruiting for the role of a customer service officer/ reservationist at VIP Express Tourism Ltd, In order to be successful in this role you must be agile, compelling, enthusiastic, and have a top-notch communication skill.

JOB DESCRIPTION

• Keeping in touch with all clients in order to service their queries, questions and needs


• Responding promptly to clients’ emails and correspondences with 24hours


• Politely and professionally attend to calls


• Booking clients for formal host training sessions


• Following up on all client’s complaints passed on by any department in the organisation.


• Meeting with clients at VIP Express Tourism offices in order to discuss any client’s complaints, queries and possible solutions to the before mentioned


• any other task that may be assigned to you

QUALIFICATION

• LLB, BSC, HND


• qualification as a legal practitioner is an added advantage 


• work experience in a similar role will be an added advantage

CORE SKILLS

• Great interpersonal & communication skills


• Excellent negotiation and persuasive skill.


• Exceptional customer service delivery