• Application Deadline:
• Position: Sales & Marketing Manager



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience 7 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

About the job

• Responsible for executing sales and marketing activities in line with Vatebra’s business development guidelines to continually achieve growth in client base and revenues.


• Mandatory Experience selling software products and Must reside in Lagos

Strategic Responsibilities

• Develop a portfolio growth strategy focused both on financial growth for the company and satisfaction for the customers


• Develop and maintain long term customer relationships and cultivate new client relationships


• Shape and win new business through focus on customer value and the competitive environment


• Develop and implement customer management / communication plans


• Establish an understanding of customer decision drivers, strategies, objectives and buying habits


• Maintain intelligence on market conditions, costing, and trends through industry relationships, research, and active engagement in industry activities


• Create strategies to attracting potential customers and maintain productive relationships with them


• Contributes to and prepare periodic marketing plans and reports to Chief Marketing Officer in line with departmental sales target to achieve set goals

Operational Responsibilities

• Lead the client proposal process including, proposal development, commercial and contractual terms, proposal presentations and contract negotiations


• Execute marketing strategies to meet and exceed the set revenue targets


• Initiate and execute marketing activities to prospective clients, following up on leads and converting to sales


• Deliver presentation and demos to prospective clients in line with growth objectives in order to create product awareness and convert to sales


• Manage effectively client relationship by attending clients’ meetings, serving as an interface between clients and the technical team and ensuring that approved Service Level Agreements are adequately met.


• Assist in the execution of marketing campaigns, events, digital marketing, and PR.


• Provide first line support to clients based on the terms of contracts to achieve prompt resolution of customer complaints.


• Keep accurate and up-to-date records of customers in line with company requirements to ensure accurate database of clients in the portfolio.


• Ensure that Service Level Agreements are prepared in collaboration with the development team in line with business requirements; and implemented to meet customers’ expectations.

Key Performance Indicators

• Meeting the revenue budget


• Client relationship management and customer satisfaction


• Customer retention, New client conversion


• Growing revenue


• Cost of Customer acquisition, Sales team response time

Educational Qualifications

• Minimum of Bachelor’s degree in Computer Science, Computer Engineering or Marketing or/and Master’s degree in Marketing. Master’s degree in Business Administration or any other related discipline 

Professional Qualifications

• Relevant professional qualifications are required

Experience

• Minimum of 7 years’ experience in a similar role and industry

Key Competencies Requirements

• Functional/Technical


• Ability to sell


• Entrepreneurship spirit with a can-do attitude


• Strategic and Analytical thinking


• Influencing and negotiation skills


• Strong communication and interpersonal skills


• Creative skills


• Problem solving skill


• Goal oriented

Behavioural

• Responsibility & Accountability


• Professionalism


• Courage


• Boldness


• Respectful for others


• Integrity


• Passion


• Results orientation


• Excellence


• Leadership


• Influence


• Managing change


• Problem solving


• Decision making


• Managing and influencing others


• Innovation


• Setting vision and strategy


• Understanding and navigating the organization


• Ethics


• Drive


• Communicating effectively


• Developing Others


• Building & Maintaining Relationships