• Application Deadline:
• Position: IT Infrastructure Specialist


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 8 years


• Location Not specified


• Job Field ICT / Computer 
  

Location: Austria

Job Profile

• The IT infrastructure Specialist provides technical expertise in installation, maintenance and monitoring of specific IT systems to ensure their optimal and effective utilization.


• The incumbent must have thorough knowledge of different computer software and hardware platforms.

Duties and Responsibilities

• Performs regular IT tasks in all areas such as systems administration, monitoring, patching, scripting and database administration.


• Provides service desk support for incoming queries and issues related to computer systems, software and other hardware.


• Maintains and secures appliances, desktops and servers implementations.


• Maintains and updates knowledge base articles.


• Recommends alternative technologies or improvements to enhance information systems to support organizational goals.


• Supports the senior infrastructure officer in the implementation of infrastructure projects.


• Monitors systems, infrastructure and network, and ensures improvements of performance, availability and usability.


• Implements security measures and ensures data integrity.


• Develops training materials and user documentation.


• Resolves hardware incidents and initiates warranty repairs.


• Responsible for user account management, including on-boarding and off-boarding of users, access rights and group membership administration and user mailbox administration.


• Keeps abreast of latest technology trends and developments.


• Reviews technical architectures and proposes improvements to satisfy forecasted requirements.


• Guarantees the availability of printer systems.


• Implements cyber security solutions governed by the Chief Information Security Officer (CISO).


• Monitors and reports on SLAs defined with external partners and consultants.


• Deals with all departments/units on the subject of IT services.


• Carries out other related tasks assigned by the IT director.

Qualifications and Experience

• Bachelor’s Degree in Computer Science.


• IT certifications and other relevant certifications.


• A minimum of 8 years relevant professional experience.


• Experience of working in an international development institution


• Fluent in English. Good working knowledge of German is an added advantage.

Competencies:

• General understanding of the core activities of development institutions, including the OPEC Fund. 


• Familiarity with SAP, OpenText, PowerShell Scripting.


• Strong analytical thinking, good planning and organizational skills. 


• Very good knowledge in Microsoft On-premise Operating Systems and Microsoft Desktop and Microsoft Office products.


• Very good knowledge of Cisco equipment and solutions as well as security solutions.


• Demonstrated experience in maintaining VMware virtualization platform.


• Experienced in Cloud technologies. 


• Ability to handle multiple projects simultaneously. 


• Strong written and oral communication and presentation skills. 


• Proven self-starter with strong initiative, enthusiasm for innovation, business development. 


• Conscientious and efficient in meeting commitments, observing deadlines and achieving results.


• Ability to work in an international multi-cultural environment, with sensitivity and respect for diversity.