• Application Deadline: Fri, 16 Sep 2022 00:00:00 GMT
• Position: Restaurant Supervisor


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 10 years


• Location Lagos


• City Victoria Island


• Job Field Hospitality / Hotel / Restaurant 
  


• Salary Range ₦100,000 - ₦150,000
  

Job Summary

• The Company is seeking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly.


• The supervisor would be responsible for overseeing the activities of all restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers.


• S/He should also be able to identify ways to decrease the restaurant's operational costs.


• Our ideal candidate should be able to exercise effective management skills and take necessary disciplinary actions to address poor staff performance.


• Ultimately, the individual is to possess exceptional customer service and ensure that customers have a pleasant restaurant experience.

Key Responsibilities

• Screening, interviewing, hiring, and training restaurant staff.


• Managing restaurant staff's work schedules.


• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.


• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.


• Checking in on dining customers to enquire about food quality and service.


• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.


• Monitoring the restaurant’s cash flow and settling outstanding bills.


• Reviewing customer surveys to develop and implement ways to improve customer service.


• Resolving customer complaints in a professional manner.

Key Requirements

• Bachelor's Degree in Business Administration or Hospitality is advantageous.


• 3 - 10 years of work experience.


• Proven experience working as a supervisor in the hospitality industry.


• Ability to work in a fast-paced environment.


• Ability to stand for extended periods.


• Strong management skills.


• Excellent organizational skills.


• Effective communication skills.


• Exceptional customer service skills.

Salary

N150,000 Monthly.