Reservations Officer at Allicom Travels

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
14932
Job Views
124

Job Description



We are looking for detail-oriented flight reservation officer to assist our customers with their booking needs and market all our travel products and services. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking flight tickets, hotel rooms and tours. etc.


The knowledge of GDS is a must with minimum a year working experience.


The ideal person must be leave on Lagos Island or its surrounding area.


Please DO NOT apply if you do not have stated above skills.


Job descriptions



  • Make professional and accurate travel arrangements for our clients including air and ground transportation reservations.

  • Helping passengers and customers with all travel-related inquiries including but not limited to changes or cancellations, and promoting special offers.

  • Sell travel products like tours/holidays and provide detailed advice on routes and destinations.

  • Converse with customers to determine travel dates and financial considerations.

  • Build and maintain cordial relationships with all clients; meet and strive to exceed quality and productivity goals.

  • Using Amadeus GDS and other reservation systems to check availability and booking.

  • Follow up on enquiries and convert them to sales.

  • Contribute to revenue growth and profit margin of the organization by meet up with sales target.

  • Maintaining statistical and financial records.

  • Work with impressive attention to detail.


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