• Application Deadline:
• Position: Technical Writer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field ICT / Computer  , Media / Advertising / Branding 
  

Responsibilities

• Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation.


• Create exceptional documentation in the form of user guides, integration guides, API developer guides, in-platform instructions, installation/configuration instructions and system operations.


• Gather and analyze technical and product information from various sources to document new or changing product functionality.


• Test both the product and its documentation for accuracy and consistency.


• Create client resources and educational materials, including videos, demos, tutorials, training materials, guided tours, general & technical overview and FAQs.


• Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.


• Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.


• Collaborate with internal teams, including Development, Engineering, Quality Analysis, Product Management, Product Marketing and Customer Enablement.

Requirements & Qualifications

• Bachelor's Degree, preferably in a technical field such as Computer Science or a focus on English, Writing or Communications.


• Proven years of experience required in an IT development environment.


• Strong communications skills, including written, verbal and presentation.


• Ability to communicate complex technical topics to non-technical stakeholders both internally and externally.


• Experiencing with coding languages,


• Experience using API documentation.


• Experience with documentation publishing software.


• Prior experience working within IT Development, SaaS or web-based technology environment.