• Application Deadline: Fri, 26 Aug 2022 00:00:00 GMT
• Position: Commercial Operations Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 10 years


• Location Lagos


• Job Field Administration / Secretarial  , Sales / Marketing / Retail / Business Development 
  

Overall Job Purpose

• In this role you are expected to work closely with the CCO and other functional heads to develop plans that match with business targets.


• Develop work plans, processes, procedures and management of in-country administrative initiatives with the main aim of supporting achievement of set business expectations.


• A strategic thinker and self-starter are must capabilities to succeed in this role.

Strategic Support:

• Coordinate and support the development and execution of commercial plans.

Commercial Operations:

• Analysis, initiatives, tracking business results, performing cost-benefit analyses and monitoring commercial KPIs


• Act as a link between the commercial division and other divisions of the organization.

Promote Company core values:

• Keep an eye on regional trends to offer expertise to your team whenever necessary, you will champion company key values.

Quality Assurance:

• Assist in control of processes for field evaluations, audits, and trainings of officers.

Key Responsibilities

Processes:

• Ensure all systems operate smoothly and align with our quality standards


• Build processes that meet our business objectives and ensure compliance


• Maximize the efficiency of all commercial procedures and align with overall business procedures


• Establish commercial KPIs and conduct reviews


• Monitor daily operations and address potential issues when they arise.

Sales Commissions:

• Coordinate sales commissions review across channels (interdependent and complementary commission areas)


• Weekly calculation, validation and administration of sales commissions across channels.

Planning:

• Coordinate centralized national territory planning, business review and recruitment plans


• Coordinate with the HR department to ensure our hiring plans meet our business needs


• Budgeting, Budget Management and Sales forecasting.

Business Intelligence:

• Manage In-country data dashboards (suggest improvements and linkages on channel consolidation)


• Coordinate and support data analytics on overall sales activities and processes (inter- face and linkages across channels)


• Monitor financial data and recommend solutions that will improve profitability


• Provide insights on company and competition trend analysis.

Inventory Management:

• Stock monitoring to determine minimum reorder level


• Stock movement and Stock depletion management.

Administration:

• Coordinate multi-channel administrative support across zones, including supervising zonal administrators and ensure they are connected to the commercial analyst


• Take into account the needs of external and internal stakeholders and incorporate them into new strategic plans


• Conduct regular stakeholder meeting and manage commercial projects.

Leadership:

• Organize training sessions for the commercial division.


• Coaching and supervision of Commercial Analysts.

Educational Qualifications

• Graduate Degree in a relevant field


• Minimum of 10 years work experience


• Process development experience/capabilities


• Willingness to travel up to 50% of your time


• Use of Microsoft office


• Analytical and proactive behaviour.

Desired Experience:

• Previous experience as a Business Operations Manager or in a similar role


• Experience in data analytics


• Sales and Marketing experience.

Compensation & Benefits

The compensation package for this position is very attractive.