Collection Officer / Review Officer at Lending Edge Finance

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
15337
Job Views
100

Job Description



Job Description



  • Monitor accounts to identify outstanding debts

  • Investigate historical data for each debt or bill

  • Find and contact clients to ask about their overdue payments

  • Take actions to encourage timely debt payments

  • Process payments and refunds

  • Update account status records and collection efforts

  • Report on collection activity and accounts receivable status

  • Planning course of action to recover outstanding payments.

  • Negotiate payoff deadlines or payment plans.

  • Follow-up with ALL promises to pay in a timely fashion.

  • Keep tabs and reminders on payment.

  • Create trust relationships with debtors when possible to avoid future issues.

  • Alert superiors of debtors unwilling or unable to pay when necessary

  • Comply with requirements when legal action is unavoidable.

  • Verify customer's details


Requirements



  • Candidates should possess an HND, NCE or B.Sc Degree

  • Experience in working with targets and tight deadlines.

  • First-hand resolution on calls

  • Patience and ability to manage stress

  • Working knowledge of MS Office and databases

  • Must have a valid ID card

  • Must have good communication skills

  • Must be tech-savvy

  • Must have basic excel skill

  • Stay in Gbagada and environment

  • Must have a smartphone (minimum of 2GB RAM).


Salary

N50,000 monthly.


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