Job Description
Job Purpose
- The Quality & Compliance Manager will be responsible for ensuring adherence to regulatory standards, ethical guidelines, and internal policies and procedures. This role requires a deep understanding of regulatory requirements, strong attention to detail, and excellent communication skills.
Core Responsibilities
Regulatory Compliance
- Monitor Regulatory Changes and stay updated on the latest regulatory changes and industry standards, including FDA, ISO, and other relevant regulations.
- Conduct internal audits to assess compliance with regulatory requirements, internal policies, and standard operating procedures (SOPs).
- Develop and implement comprehensive compliance programs, including code of conduct, anti-bribery and corruption policies, and data privacy policies.
- Oversee the regulatory approval process for new products, devices, and clinical trials.
- Respond to inquiries from regulatory agencies in a timely and accurate manner.
Quality Assurance:
- Implement and maintain quality management systems, such as ISO 13485.
- Ensure the quality of products and services through rigorous quality control processes.
- Monitor and manage supplier quality performance and compliance.
- Develop and implement procedures for managing product recalls.
Data Privacy and Security:
- Ensure compliance with data privacy regulations, such as NDPR.
- Implement data security measures to protect sensitive patient information.
- Develop and implement a data breach response plan.
Risk Management
- Conduct Risk Assessment, identify and assess potential compliance risks.
- Develop and implement strategies to mitigate compliance risks.
- Monitor and review risk assessments and mitigation plans.
Training and Education
- Develop and deliver compliance training programs for employees at all levels.
- Promote a culture of compliance and ethical behavior
- Manage and control documentation, including SOPs, work instructions, and records.
Qualifications
Educational Requirements
- Bachelor’s degree in a Law, Business, Healthcare Administration, or a related field.
- Master’s degree is an added advantage.
Professional Requirements
- Certified in Healthcare Compliance
Experience Requirements
- 6 - 8 years’ experience in compliance, quality assurance, or regulatory affairs in the medical device or pharmaceutical industry.
- Strong foundation in healthcare operations, regulations, and ethics.
Competency Requirements
Knowledge Requirements
- Knowledge of medical terminology to effectively communicate with healthcare professionals and patients.
- Basic understanding of common medical conditions and treatments.
- Knowledge of NDPR regulations and how to handle patient information confidentially.
Skill Requirements
- Excellent communication and interpersonal skills to effectively interact with patients and AMCE staff.
- Problem-solving skills to resolve complex issues.
- Strong attention to detail and ability to multitask.
Personal Abilities
- Professional attitude towards work
- Shares the AMCE’s vision.
- Proactive and organized.
- Has personal and professional credibility and commands the respect of colleagues and peers.
- Supportive and approachable.
- Ability to adapt accordingly.
- High levels of honesty and integrity