• Application Deadline:
• Position: Head, Facility Management


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 10 - 12 years


• Location Lagos


• Job Field Engineering / Technical 
  

Scope

• Oversee all Knight Frank facilities operations, manage facilities budgets, direct routine maintenance, manage risk, manage contractors, oversee security and cleaning vendors and conducting site inspections.


• Development and implementation of standard operating procedure for all managed properties. Develop and institute Health and Safety policy in all managed properties.


• Business Development; source for new Facility Management briefs for Knight Frank

Responsibilities

• Performs audit of facilities in all managed properties to identify gaps, make recommendations to close gaps and implement action plan


• Conduct regular risk assessment of all facilities and eradicate all identified risks


• Develop and implement facility management procedural manual and maintainance schedule for assigned properties


• Conduct proactive preventive checks on all facilities in order to avoid downtime


• Works with Tenders committee to review and advise on quotes sent in by Contractors. Conduct regular market survey to keep abreast of cost of technical equipment and parts


• Manage all vendors and contractors to ensure they deliver on repairs, renovations and maintenance contracts within timeline


• Oversees and conducts regular training for all Facility staff


• Prepares, manages and defend budget of all properties.


• Work with the Facility managers and Finance team to prepare service charge account. Reviews and approves service charge account and presents to occupiers


• Reviews and approves all properties’service charge apportionment


• Ensures that all facilities meet government regulations and environmental, health and security standards. Liases with all regulatory bodies


• Project management of all construction, renovations and refurbishments activities on properties


• Oversees the security and cleaning activities of all properties to ensure safety and cleanliness


• Prepares and submits relevant reports on all Facilities for Knight Frank, Clients and occupiers.


• Responds to RFPs for Facility Management bids and briefs.

Experience, Qualifications, Knowledge, Skills and Attributes

• Bachelor's Degree in Facility Management, Engineering, or Estate Survey


• Well-versed in technical/engineering operations and facilities management best practices


• Minimum of 10-12 years’ core facility management experience (commercial, industrial and residential experience)


• Chartered membership of IFMA, FIABCI


• Project Management experience


• Knowledge of basic accounting and finance principles


• Excellent verbal and written communication skills


• Excellent organizational and leadership skills


• Good analytical/critical thinking


• Ability to develop good working relationships with clients, contractors &vendors  


• Well organised and have excellent spoken and written communication skills, as well as customer and client management skills.


• Problem-solving skill


• Smart negotiation skills


• Ability to make quick judgement and spontaneous decisions


• Excellent interpersonal skills


• Ability to manage people and pressure

Systems & IT competence:

• MS Word


• MS Excel


• MS PowerPoint


• MS Outlook