Job Description
Location: Awe, Oyo
Job Purpose
- To provide comprehensive administrative and reporting support to the sales team, ensuring effective coordination of sales operations, timely processing of sales data, and the generation of accurate reports.
- The Sales Admin Officer plays a key role in facilitating smooth sales activities, supporting strategic decisions, and driving the efficiency of the sales function at Amo Farm.
Roles and Responsibilities
Sales Operations Support:
- Serve as a central coordination point for the sales team, assisting with day-to-day administrative requirements.
- Track sales performance metrics and support the National Sales Manager in preparing data for reviews and forecasts.
- Assist in implementing sales initiatives, promotions, and campaigns.
- Coordinate internal meetings, prepare minutes, and follow up on deliverables with sales team members.
Sales Reporting & Data Management:
- Consolidate daily, weekly, and monthly sales reports from the team.
- Maintain up-to-date records of customer transactions, pricing, discount structures, and sales performance data.
- Track Key Performance Indicators (KPIs) for sales representatives and regions and provide timely updates to management.
- Ensure proper filing, archiving, and retrieval of sales records and correspondence.
Customer & Order Coordination:
- Support the sales team in managing key customer accounts by tracking orders, outstanding deliveries, and customer requests.
- Coordinate with logistics and finance teams to follow up on deliveries, invoicing, and payments.
- Prepare and validate order summaries, invoices, and pricing information for accuracy before circulation.
Process Compliance & Documentation:
- Ensure all internal sales documents are accurately completed, approved, and processed in line with company policy.
- Assist with tracking and resolving sales team issues, such as pricing discrepancies, pending approvals, or customer complaints.
- Maintain a database of approved customers, pricing tiers, contracts, and related documentation.
Communication & Stakeholder Support:
- Act as the communication liaison between the sales team and other departments.
- Coordinate responses to inquiries, information requests, and administrative issues for the sales function.
- Assist with internal and external communication involving key sales operations, project updates, or customer engagement activities.
General Administrative Duties:
- Manage the sales calendar including team schedules, deadlines, and reporting timelines.
- Support meeting arrangements and logistics for the sales team as needed.
- Serve as office support for the Team.
- Assist with vendor or partner engagement under the direction of the National Sales Manager.
Requirements
Qualification:
- Bachelor’s Degree in Business Administration, Marketing, Economics, or any related discipline.
- 2–3 years of experience in a sales support or administrative role within a structured business environment (FMCG, Agribusiness, or Retail preferred).
- Strong proficiency in Microsoft Excel, Word, and PowerPoint; experience with CRM, ERP, or sales software is a plus.
Required Skills and Competencies:
- Sales Data Analysis & Reporting.
- Excellent Verbal & Written Communication.
- Organization & Prioritization.
- Process & Documentation Management.
- Interpersonal & Relationship Building Skills.
- High Attention to Detail.
- Ability to Multitask and Work Under Pressure.
- Integrity and Professionalism.
- Strong Customer Orientation.
Expected Behavioural Competencies:
- Dependability & Accountability.
- Timeliness & Responsiveness.
- Collaboration & Teamwork.
- Continuous Improvement Mindset.
- Initiative & Proactivity.
- Professional Image Representation.
- Strong Ethical Conduct.