• Application Deadline:
• Position: E-Payment Settlement Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 4 years



• Location Lagos




• Job Field Banking  , Risk Management and Compliance 
  
  

Key Responsibilities

Settlement Operations

• Perform daily settlement of all electronic payment transactions across all payment channels.


• Monitor settlement activities with payment switches, settlement banks, and other payment partners.


• Ensure timely settlement of customer transactions in accordance with agreed SLAs.


• Investigate and resolve settlement failures and delays.


• Identify opportunities to improve settlement and reconciliation processes.


• Recommend automation initiatives to reduce manual intervention.


• Participate in system testing and implementation of new payment products.

Reconciliation

• Perform daily reconciliation of settlement General Ledger (GL) accounts.


• Reconcile transactions across payment channels, settlement banks, and internal systems.


• Investigate and resolve reconciliation breaks within agreed timelines.


• Maintain supporting documentation and reconciliation evidence.

Exception Management

• Identify and investigate settlement exceptions.


• Resolve failed, pending, and unmatched transactions.


• Escalate unresolved issues promptly to the appropriate stakeholders.


• Maintain an exception register and track resolution to closure.

Payment Operations

• Monitor payment processing activities to ensure successful transaction completion.


• Process settlement adjustments, reversals, and corrections in accordance with approved procedures.


• Ensure all manual postings are appropriately authorized.

Reporting

• Prepare daily and weekly settlement and reconciliation proof and report.


• Produce exceptions and ageing reports.


• Report outstanding reconciliation items to management.


• Provide operational performance metrics and dashboards.

Stakeholder Management

• Liaise with payment switches, settlement banks, fintech partners, and internal teams.


• Coordinate with Technology, card business, Finance, Risk, Internal Control, and Customer Experience to resolve operational issues.


• Participate in meetings relating to payment settlements.

Operational Risk & Compliance

• Ensure compliance with internal policies, operational procedures, and regulatory requirements.


• Maintain complete audit trails for all settlement activities.


• Support internal and external audits by providing required documentation.


• Escalate operational risk events and control breaches promptly.

Required Qualifications, Skills and Experience

• HND / B.Sc. in Accounting, Finance, Economics, Business Administration, or related field. 


• Sound understanding of electronic payment systems, banking operations, and settlement processes.


• Minimum of 2–4 years' experience in banking operations, e-payment operations, settlement, reconciliation, or transaction processing.


• Practical knowledge of Interswitch settlement, Mastercard settlement processing, and other electronic payment schemes


•  Experience in General Ledger (GL) reconciliation, settlement exception management, and transaction investigation.


• Proficiency in Microsoft Excel and other Microsoft Office applications, with the ability to analyze large transaction volumes and prepare operational reports.


• Good understanding of banking controls, operational risk management, and regulatory requirements relating to payment operations.


• High level of integrity, accountability, and professionalism


• Strong analytical and problem-solving skills.

Required Skills & Competencies

• Strong analytical and reconciliation skills.


• Sound knowledge of electronic payment and settlement processes.


• Understanding of banking operations and General Ledger reconciliation.


• Excellent attention to detail and problem-solving ability.


• Strong communication and stakeholder management skills.


• Proficiency in Microsoft Excel and reporting tools.


• Ability to work under pressure and meet strict deadlines.


• High level of integrity, accountability, and professionalism.


• Knowledge of banking applications and payment platforms.