• Application Deadline:
• Position: Card Reconciliation Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 4 years



• Location Lagos




• Job Field Banking 
  
  

Key Responsibilities

Card Transaction Reconciliation

• Perform daily reconciliation of card transactions across all payment channels, including:
  
  
  
  • POS Transactions
  
  
  • ATM Transactions
  
  
  • Web/IPG Transactions
  
  
  • Credit Card Transactions
  
  
  • Agency Banking Transactions
  
  
  • Other Digital payments transactions
  
  
  
  


• Reconcile transactions between:
  
  
  
  • Mambu
  
  
  • Card Management System
  
  
  • Payment Switches (Interswitch, Mastercard, etc.)
  
  
  • Settlement Banks
  
  
  • Internal General Ledger accounts
  
  
  
  


• Ensure all reconciliation activities are completed within the approved Service Level Agreements (SLAs).

General Ledger Reconciliation

• Reconcile all card-related General Ledger (GL) accounts on a daily basis.


• Monitor outstanding balances and investigate unreconciled items.


• Ensure suspense and settlement GLs are cleared promptly.


• Maintain reconciliation schedules and supporting documentation.

Exception Management

• Investigate and resolve reconciliation breaks and settlement discrepancies.


• Track aged outstanding items until resolution.


• Escalate unresolved exceptions in accordance with established procedures.


• Coordinate with internal and external stakeholders to resolve exceptions within agreed timelines.

Settlement Validation

• Validate settlement reports received from payment schemes, payment switches, and settlement banks.


• Confirm settlement amounts agree with transaction processing records.


• Identify duplicate settlements, missing settlements, failed settlements, and settlement variances.


• Monitor settlement timelines and ensure prompt escalation of delays.

Reporting

Prepare and distribute:

• Daily Card Reconciliation Report


• Outstanding Reconciliation Items Report


• Settlement Exception Report


• GL Reconciliation Report


• Aged Outstanding Items Report


• Monthly Management Reconciliation Dashboard


• Operational Loss Report (where applicable)

Operational Risk & Control

• Ensure compliance with approved reconciliation procedures and internal control standards.


• Identify operational control weaknesses and recommend improvements.


• Maintain complete audit trails for all reconciliation activities.


• Report operational incidents, control breaches, and suspected fraudulent activities promptly.

Process Improvement

• Recommend automation opportunities for reconciliation activities.


• Participate in User Acceptance Testing (UAT) for new card products and system enhancements.


• Contributes to the continuous improvement of reconciliation processes and controls.

Requirements

Experience

• Minimum of 2–4 years' experience in Banking Operations, Card Operations, Reconciliation, Settlement, Finance Operations, or Electronic Payments.


• Experience in card reconciliation within a commercial bank, fintech, or payment service provider is an added advantage.

Technical Knowledge

• Good understanding of card transaction lifecycle and settlement processes.


• Knowledge of payment schemes such as Interswitch, Mastercard, NIBSS


• Understanding of General Ledger reconciliation.


• Knowledge of electronic payment operations.


• Familiarity with Core Banking Systems (e.g., Mambu) is an advantage.


• Proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysi