• Application Deadline: Wed, 19 Aug 2026 00:00:00 GMT
• Position: Head of Banking Operations



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 12 - 15 years



• Location Lagos




• Job Field Banking 
  
  

JOB PURPOSE:

• To ensure effective service delivery and efficient processing of all transactions in Banking Operations within the stipulated TAT. 


• Act as Back-up Staff to GH operations (if need be) and provide effective supervision to the other team members in operations.

KEY RESPONSIBILITIES:

• To support the GH operations in the entire Operations of the Bank.


• Monitor effective reconciliation of electronic fund transfers and appropriate GLs, etc.


• Monitor and accurate posting of all settlement entries on payment channels/electronic transfers into respective GLs, income and expense accounts, etc.


• Authorization of all POS Merchant Inward transfers into Client accounts.


• Tracking and authorization of any failed inflows due to system issues to Customer accounts.


• Reconciliation and settlement of all payments and transfers done on the bank's various electronic platforms.


• Review on a daily basis transactions done via the bank application vis a vis the switching company (CBA Report vs Settlement Report).


• Refund of failed transactions to customers' accounts upon approval of HOD, Tech. Support.


• Daily Proof of accounts and reconciliation of all Operations & Settlement GLs in the Bank.


• Daily reconciliation of all our External Bank Statements with their corresponding Internal Mirror GLs e.g. CBN RTGS Statement, UBA Settlement Account, UBA Current Account, POS Merchant Settlement Account etc. 


• Ensure proper documentation and archiving of transaction records.


• Efficient processing of all Interbank Placements, Investment bookings (TD, NTB, Bonds etc.)


• Prompt generation and sending of accurate investment confirmation letters to Clients.


• And any other task that might be assigned from time to time. 

EDUCATION/PROFESSIONAL QUALIFICATION:

• Minimum of a first degree or its equivalent in Accounting, Banking and Finance or related discipline.


• Post graduate degree or MBA is an added advantage.


• Professional qualification - ICAN, ACCA, CIBN. 

SKILLS NECESSARY FOR JOB FUNCTION:

• Excellent customer service orientation.


• Sound understanding of products and operational processes of all key businesses in the Bank.


• Strong written/oral communications skills.


• Good understanding of presentation skills and MS Office.

EXPERIENCE:

• Minimum of 12 years’ post-graduation experience in Banking Operations.