Job Description
Requirements
Educational Qualification:
- A First Degree in Business Administration, Health Sciences, Marketing and other related fields.
Work Experience:
- 0-2 years’ experience in customer service, preferably in a healthcare or insurance setting.
Core Competencies:
- Customer service orientation
- Conflict resolution and problem-solving
- Attention to detail and accuracy
- Teamwork and collaboration
- Empathy and professionalism
- Organizational and time management skills.
Industry Knowledge (Desirable):
- Knowledge of HMO operations and healthcare systems is an added advantage.