• Application Deadline: Wed, 31 Aug 2022 00:00:00 GMT
• Position: Cashier


• Job Type Full Time


• Qualification OND


• Experience 2 years


• Location Lagos


• Job Field Finance / Accounting / Audit 
  

Job Brief

We are looking to hire a female cashier who is very detail and process oriented, able to consistently follow the approved standard of service, maintains customer service focus, exhibits a sense of ownership and a sense of urgency to delight guests. You are our ideal candidate if you are great with numbers and know how to enthusiastically greet guests with a warm,  genuine welcome.

Your Responsibilities

• Understands and follows policies and procedures regarding payments


• Demonstrates strong comprehension of menu including recipes and portioning


• Processes guest orders in person or by telephone 


• Handles cash and card transactions with accuracy while upholding proper and accurate documentation


• Follows all cash handling procedures, including fraud protection, and properly assigns and checks out drawers as required


• Prepares and submits daily sales reports


• Prepares and submits daily inventory reports as assigned by the manager


• Presents food to guests, assesses restaurant floor for service opportunities, pre-busses/ busses tables, and greets guests who walk  into the restaurant


• Maintains clean floors, washes dishes, cleans, and restocks items at the bar


• Processes guest orders, answers questions about the menu, and keeps the front counter area clean and organized


• Communicates regularly and consistently with guests and employees working in other stations (BOH and FOH) to optimize service levels


• Carry out standard FOH opening and closing tasks as required


• Other tasks and duties assigned

Your KPIs

• Transaction volume/count


• Theft management


• Discrepancy management


• Inventory reporting


• Customer satisfaction score (CSAT)


• Positive customer reviews

What we are looking out for

• Diploma


• Strong customer service personality and skills


• Strong numerical skills


• Prior experience as a cashier in an upscale/premium  restaurant


• Must live within the Island


• Female candidate is preferred

Benefits

• Competitive salary


• Menu discounts


• Health insurance upon confirmation

Our Recruitment Process

• Introductory meeting with a member of our team


• Completion of a test if we feel you are a good fit during the introductory meeting


• Assuming the above steps go well, the next step is a meeting with stakeholders


• All roles are finally confirmed with the CEO