Sales / Customer Relationship Executive - Field at a Leading Agro-Allied Organization - Sales / Customer Relationship Executive - Field

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
15897
Job Views
115

Job Description



Job Description



  • The preferred candidate should be a Professional Female, between 24-36 years old with experience in a similar role.

  • She should be proficient with computer spreadsheets and Microsoft applications including word, excel and outlook.


The Ideal candidate should:



  • Be able to work under pressure,

  • Have very good writing and oral communication abilities,

  • Have superb interpersonal skills

  • Have excellent selling and negotiation skills.

  • Have clear understanding of sales process and dynamics

  • She should possess problem-solving skills and have a friendly and pleasant voice.


Responsibilities


The Job Responsibilities includes but is not limited to the following:



  • Respond promptly to customer orders and enquiries.

  • Communicate with customers through various channels.

  • Acknowledge and resolve customer’s complaints.

  • Ensure customer satisfaction and provide professional customer support.

  • Be able to favourably present the company’s products and be able to answer questions.

  • Process order & new requests.

  • Keep records of customers’ interactions, transactions, comments and complaints.

  • Interact with production and logistics team to guarantee product availability for clients

  • Reach out to customer leads through cold calling.

  • Provide accurate, valid and complete information from the management by using the right methods/tools to the distributors or customers.


Requirements



  • Candidates should possess a Bachelor's degree with  3  - 5 years work experience.


Remuneration



  • Salary is very attractive and negotiable.


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