• Application Deadline: Fri, 23 Oct 2026 00:00:00 GMT
• Position: Teller / Front Desk / Executive Assistant Officer



• Job Type Full Time , Onsite



• Qualification BA/BSc/HND



• Experience 2 years



• Location Lagos




• City Victoria Island




• Job Field Administration / Facilities  , Customer Care, Success and Service 
  
  




• Salary Range ₦200,000 - ₦300,000/month
  
  

Reports To: Managing Director

Description

• The Teller / Front Desk / Executive Assistant Officer will provide a combination of customer-facing, cash-handling, front-office, and executive administrative support to ensure smooth daily operations and effective coordination of the Managing Director’s activities.


• The role requires a highly organised, professional, proactive, and discreet individual who can accurately process customer transactions, professionally manage the front desk, coordinate executive activities, and support management with administrative, research, documentation, and business-related tasks.


• The successful candidate will also be responsible for supporting the preparation of presentations and other visual materials and must have practical graphic design experience.

Key Responsibilities

Teller & Transaction Operations:

• Receive customer deposits and process cash, transfer, and other payment transactions accurately and efficiently.


• Issue receipts, transaction confirmations, and other relevant documentation.


• Balance daily transactions and prepare end-of-day cash and reconciliation reports.


• Maintain accurate records of all transactions in line with established procedures.


• Support customer onboarding and respond to account-related enquiries.


• Ensure compliance with approved transaction procedures, documentation standards, and internal controls.


• Escalate transaction discrepancies or operational issues promptly.

Executive Assistant & Administrative Support:

• Manage and maintain the Managing Director’s calendar, appointments, meetings, and schedules.


• Coordinate internal and external meetings, including preparation of agendas, minutes, action points, and follow-ups.


• Draft and format professional letters, reports, presentations, correspondence, and other executive documents.


• Prepare meeting materials, presentations, and briefing documents as required.


• Coordinate travel arrangements, accommodation, itineraries, and other executive travel requirements.


• Monitor the MD’s commitments, deadlines, and follow-up actions to ensure timely completion.


• Support general administrative activities and special assignments as required.

Business & Management Support:

• Assist the Managing Director in tracking key business initiatives, projects, deliverables, and deadlines.


• Support the preparation of management reports, board papers, presentations, and other executive-level documentation.


• Conduct research and compile relevant information to support business and management decisions.


• Follow up with internal teams on assigned actions and provide updates on outstanding deliverables.


• Assist with the preparation of presentations and visual communication materials using appropriate graphic design tools.

Front Desk & Stakeholder Management:

• Serve as the first point of contact for visitors, customers, clients, and other stakeholders.


• Professionally receive and direct visitors and manage incoming calls and enquiries.


• Maintain a professional and welcoming reception environment.


• Receive, record, and appropriately direct correspondence and enquiries.


• Serve as a liaison between the Managing Director and internal and external stakeholders.


• Coordinate communications and engagements with partners, consultants, regulators, investors, and other relevant stakeholders.


• Support the planning and coordination of executive meetings, corporate events, and related activities.

Records, Documentation & Confidentiality:

• Maintain organised digital and physical filing systems for executive and administrative documents.


• Ensure proper documentation and retrieval of relevant records.


• Handle confidential, sensitive, and commercially important information with a high level of discretion.


• Ensure documents and records comply with established company policies and documentation standards.


• Protect the confidentiality of customer, executive, financial, and organisational information.

Qualifications & Experience

• Bachelor’s Degree or HND in Business Administration, Management, Communications, or a related discipline.


• Minimum of 2 years’ relevant experience as an Executive Assistant or in a comparable administrative/executive support role.


• Practical graphic design experience is required.


• Experience in banking, microfinance, fintech, digital payments, or technology-driven environments is an advantage.


• Previous experience handling customer transactions, cash, or front-office responsibilities is an advantage.