• Application Deadline: Fri, 16 Sep 2022 00:00:00 GMT
• Position: ICT Intern


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field ICT / Computer  , Internships / Volunteering 
  

Job Responsibilities

• Provide 1st level support through taking calls and handling the resulting incidents or service using approved incident management and request fulfillment processes, in line with ICT’s Service Desk objectives.


• Support all classroom or teaching multimedia devices [Audio, Video, Conferencing, etc.] and ensure they are optimally maintained and enhanced regularly.


• Aid the actualization of initiatives that guarantee the security of the School’s ICT networks, systems, software, and data.


• Installing and configuring computer hardware, software, systems, networks, printers, and scanners


• Planning and undertaking scheduled maintenance upgrades


• Investigating, diagnosing, and solving computer software and hardware faults


• Ensures the prompt escalation of issues to ICT management and follow-through on implementing decisions.


• Provides scheduled & regular reports to ICT Management and aids in documenting ICT processes.

Qualifications

• Minimum of B.Sc in ICT-related courses.