• Application Deadline:
• Position: Lead, Mobile Financial Services & Digital


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 10 years


• Location Lagos


• Job Field ICT / Computer  , Project Management 
  

Job Description

• Technical Lead, Mobile Financial Services (MFS) is a solution architecture/project management role responsible for delivery and support of applications, tools, and utilities to support the Airtel MFS operation and commercial initiatives. 


• Individual would be responsible for end-to-end technical oversight of Airtel MFS platforms, i.e., responsible for delivery, integration, maintaining uptime, enhancements as per Business requirements, and Support of Airtel MFS Applications in a managed service environment.

Key Responsibilities

• Interpret URS (User Requirement Specification) / PCN (Product Concept Note) and develop CSRs (Customer Service Requests)


• Manage and Deliver New products and projects, following strict project management guidelines.


• Provide overall project leadership and direct project teams in the delivery of high-quality products within committed timeframes.


• Constitute cross-functional project teams.


• Drive requirement specification sessions (RSS)


• Should have worked in multi-vendor networks and have good knowledge of different standards.


• Understanding of IT systems and Applications like Mobile Money/E-commerce platforms, Billing, CRM, ERP, Sales Systems etc.


• Scan technology horizon and track emerging standards and trends.


• Adopt future proof technology.


• Uptime of application and services: Ensure uptime of Applications and Services as per agreed SLAs with the Partners.


• Alignment of systems to business strategy & delivery of services and resolution of issues.


• Continuously engage with business & technology departments to understand the issues, requirements and engage with the Partners for proper resolution and delivery of services as per agreed time and SLAs.


• Ensure integration of various solutions with IT & Network Echo Systems to ensure the proper management of customer


• Work in close co-ordination with network team for selecting and implementing end to end customer lifecycle solutions for specific products.


• Responsible for the solution architecture and ensuring that the standard framework is always applicable.


• Develop and execute a solution strategy and business plan that supports product growth.


• Design and develop new systems that would support products and services for multiple market segments, across the entire spectrum of customers.


• Ensure prompt response to Group request on product development activities.

Educational Qualification & Experience

• B.Sc in Computer Science or related discipline


• Project management certification would be an advantage


• 8 to 10 years of IT experience


• At Least 4-5 years system operations experience


• At Least 3-4 years system Solution architecture experience is required.


• Experience working in a Financial Technology environment with necessary experience and knowledge working on financial platforms.


• Experience working for a Telecommunications company, enterprise company or billing/ CRM vendor in a business analysis role.


• Proven ability to analyze complex business requirements and deliver appropriate solutions.


• Direct team management experience.


• Experience with telecommunication products, processes, and markets


• Impact (and relative importance) of IT in telecoms today and in the future


• Experience in core banking implementation and Integration would be an added advantage.