• Application Deadline: Wed, 31 Aug 2022 00:00:00 GMT
• Position: Waitress


• Job Type Full Time


• Qualification Secondary School (SSCE)


• Experience


• Location Abuja


• Job Field Hospitality / Hotel / Restaurant 
  

Job Description

• Responsible for provision of information about menu items, take customer’s orders and help them in their food selection.


• Accommodates guests and ensure that the restaurant has the right ambiance.


• Provides a good first impression about the restaurant by being positive, cheerful and approachable in order to promote the restaurant’s friendly environment and high standard services.

Functional Responsibilities

• Be the front liner of food and beverage and customer service


• Attend to customers; greet and welcome them in a positive and friendly manner upon entrance and bid them goodbye in the same way


• Answer guests/customers’ inquiries about the restaurant’s products and services


• Collaborate with the kitchen staff and other co-waiters, constantly reminding them of the customers waiting to be served and ensuring that all customers’ needs are met satisfactorily


• Adopt a positive approach in dealing with customer complaints and concerns


• Answer customer questions regarding the menu and make recommendations when necessary


• Set the table and serve the meals professionally


• Manage the flow of customers to the eating area and provide proper wait lines during busy periods


• Adhere to sanitation, safety, and alcohol beverage control policies

Requirements

• SSCE qualification


• Knowledge of how to engage customers and serve them professionally


• Knowledgeable in proper setting of tables


• Creative skill in food presentation


• Adequate communication skills; ability to converse with customers effectively and make small talk to make them feel comfortable


• Excellent problem-solving skills and ability to take initiative in making recommendations to customers


• Be open to flexible hours and must be willing to work even on holidays