• Application Deadline: Sat, 10 Sep 2022 00:00:00 GMT
• Position: Field Service Engineer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 year


• Location Lagos


• Job Field Engineering / Technical  , Manufacturing 
  

Job Title: Field Service Engineer

Industry/Sector: Manufacturing (Air Solutions Provider)

Location: Oregun, Lagos.

Employment Type: Full-time

Products: Dehumidifier,Gas Phase Filtration Systems, Plastics Auxiliary Equipment, Adsorption Chillers, Fresh Air,etc.

Responsibilities

• Responds to customer complaints.


• Evaluates and resolves customer’s problem.


• Installation and repair of machine.


• Troubleshoot and proffer solution to customer equipment


• Train customer personnel on machine operation.


• Repairs, tests, and maintains machine.


• Monitors performance of the machine.


• Provides customers with regular reports and feedback on their service requests.


• Develops and maintains relations with customers.


• Reports common complaints of customers to top management in order to address the situation for future reference.


• Offers feedback on product development, features, and functions.

Requirements

• HND / Bachelor's Degree in Electrical / Mechanical Engineering or related field


• 1-2 years of experience working as service engineer


• Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.


• Resourceful, with the ability to work independently


• Strong time management skills


• Ability to check, repair and advise customers on products


• Decision-making, problem resolution and creative thinking skills


• Attention to detail.


• Ability to multi-task activities with shifting priorities. Able to work productively in a pressurized environment


• Willingness to travel.