• Application Deadline:
• Position: Business Support, Administrative Assistant


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Administration / Secretarial 
  

Job Responsibilities

• Ensure employee engagement (meet and greet) and provide to end user support based on their needs (human engagement).


• Ensure regular inspections of the floors owned by the GRH, including the meeting rooms, focusing on cleanliness, tidiness is performed


• Ensure any furniture, fixtures & equipment faults identified are reported to Facilities Helpdesk to ensure prompt resolution


• Ensure locker allocation and agree with business on the ongoing management model


• Assist to check if daily Security sweeps in a flexible working environment area has been performed as scheduled


• Ensure centralized utility room supplies of stationery & printer toner are stocked with required items


• Ensure shared office space, meeting room and collaboration areas are clean and tidy.


• Ensure desk hygiene wipes are provided and replenished when needed.


• Ensure vending areas and pantry areas are always appropriately stocked with required items.


• Ensure the pantry areas are always kept clean and dry.


• Ensure prompt clean-up of un-cleaned dirty cups and utensils that are stacked up at the sink and within pantry / breakout areas.


• Ensure no outdated notices and posters within pantry or breakout area.


• Ensure no unauthorized white goods and portable electronic appliances are used at the pantry or collaboration area to include desk/work areas.


• Management, replenishment and maintenance of pantry provisions


• Champions the end-user experience in any Flexible Working environment; supporting & owning its expected outcomes 


• Protects the privacy and security of the clients, colleagues and the bank’s confidential information and assets by ensuring the bank’s security access control policies & procedures are adhered to 


• Assists the Experience leadership team with general administrative support including invoice processing, travel arrangements, expense reporting, etc. Requests building and/or equipment services as needed.  


• Manages accuracy, production, quality and retention of program materials; which may include administration of SharePoint sites or similar.


• Ensures client and company materials comply with client and company brand guidelines. 


• Utilizes and maintains integrity of databases and other digital tools associated with service delivery, as requested.


• Ensures safety standards are met by those delivering workplace experience services; whether company employees or thirdparty service providers


• Performs other duties as assigned